Refund policy

We are unable to accept the return of food products; however, all our products are backed by a 100% satisfaction guarantee. If there is an error with your order or quality issue with a product, please contact us at customerservice@dukesmayo.com. We are available to support you Monday - Friday from 10am until 6pm EST.

Refunds

All refunds will be returned via the payment method the order was received through our webstore. We are unable to offer refunds for products purchased through other retailers or online stores.

Defective or Damaged Product

If you discover what you believe is a product defect or quality issue, please contact Customer Service at customerservice@dukesmayo.com for instructions.